BONDI VET Shipping & Delivery Policy

Our retail sellers will each have their own policies regarding shipping and these will be available within each listing.

Shipping and delivery is organised by our retailer suppliers. Our retailer sellers will send your purchases to the address you provide. We ask that our retailers dispatch orders within 48 hours but shipping times will vary depending on the location of both you and the retailer. Postage costs will be calculated at checkout based on delivery location.

Please note, there may be some delays in delivery times due to the ongoing COVID-19 situation

Some retailers may offer international shipping. To find out if international shipping is an option, and for any international shipping terms and conditions and/or costs associated, please refer to the retailer’s listing.

Any ‘free shipping’ offer will be automatically calculated upon your cart reaching the required value (set by the retailer).

Any order you place on the site will only be finalised after your payment is authorised and verified and you receive a confirmation email. Please keep this email as your proof of purchase.

If you have any concerns regarding a delivery please contact the retailer first using the details provided in the confirmation email. If the retailer fails to respond within 3 business days or you are unhappy with the response, please contact us via our customer service tab and we will attempt to escalate your query with the relevant retailer.